Exchanges and returns
Exchanges and returns can be made within 14 days after reception of the goods. The item must
be returned to us in unused, perfect condition accompanied by the original invoice. Returns will
only be accepted if labels and original packaging are fully intact. You are responsible for the
shipping of returned items back to ‘lapelis”. Items lost in transportation will not be compensated
for. Shipping charges on returned merchandise are at the customers expense. However, “lapelis”
will not charge additional shipping on exchanges. Refunds for returned merchandise will be
made within the 14-day period of the return of the product, to the original purchasers credit card.

All orders are fulfilled at our offices in Vilnius or Kretinga (Lithuania) within 1-5 business days. We operate
Monday to Friday and not working during public holidays. When your order is placed we will send you a
preliminary confirmation. Once your package is shipped we will send you an email with final
confirmation and instructions on how to track and collect it. Delivery is made by Lietuvos pastas
( We offer a delivery in 5-20 working days depending on delivery destination. All
orders, except mad to order items are despatched in 1-5 business days. Every package is sent by
registered mail and has tracking number. Registered mail by post services:
2-3 weeks to North America
1-2 weeks Europe
2-3 weeks Asia
2-3 weeks Australia
3-4 weeks other destinations.

1200cookie-checkSHIPPING AND RETURNS